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Data connectivity
Solytic
First steps
Data connectivity
Alert system
Site
General
Tools
Admin
Solytic API
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FAQ
Solytic
Data connectivity
Solytic
First steps
Data connectivity
Alert system
Site
General
Tools
Admin
Solytic API
Solytic
Here you will find frequently asked questions concerning the Solytic monitoring portal.
First steps
How do I create new sites?
How to Create a New Data Source? (2.0)
First steps in the Solytic Self-Onboarding process (2.0)
How do I create new users? (2.0)
Data connectivity
Data loggers and devices that work with Solytic Monitoring?
FTP Push was set up, but why is there no data in the portal? (2.0)
Set up API access - Enphase Enlighten Partner API
Set up FTP push - Fronius DataManager
Set up API access - GoodWe SEMS API
Set up API access - Huawei FusionSolar API
Set up FTP push - Huawei SmartLogger
Set up FTP push - Meier-NT ADL-MXS
Set up FTP push - MeteoControl blue‘log
Set up HTTP data transmission - Meteocontrol Web'Log
Set up FTP push - PowerDog
Set up FTP push - SMA ClusterController
Set up FTP push - SMA Datamanager M
Set up API access - SMA Monitoring API
Set up FTP push - SMA Sunny Central
Set up FTP push - SMA Sunny WebBox 1
Set up FTP push - SMA Sunny WebBox 2
Set up API access - SolarEdge API
Set up FTP push - SolarLog Base
Set up FTP push - SolarLog
Set up FTP push - Sungrow Com 100
See more
Alert system
How does the alert system work and which alert types exist?
How to disable the alert system for a site or single devices
How can I change the check period (data interval and delay) to optimize the alert system?
How to close multiple alerts at once?
Site
How can I set devices from my site to inactive?
How can I edit the properties for multiple devices simultaneously? (2.0)
How can I download raw data from the portal? (2.0)
How can I compare inverters, MPP's or strings? (2.0)
How are the energy balance values from the "Home" dashboard calculated? (2.0)
How can I add Target vs Actual yield comparison for my sites? (2.0)
How is the availability of my PV site calculated?
How is the Performance Ratio (PR) of my PV site calculated? (2.0)
How can I integrate sensor data or satellite irradiance values for my PR calculation? (2.0)
How can I activate satellite irradiance? (2.0)
See more
General
How can I reset my password? (2.0)
Which data loggers work with Solytic’s Monitoring? (2.0)
Why is no live data displayed in the portal?
Why is it not possible to access the portal?
Tools
How can I configure, edit and download reports for my PV site?
How do I create customized charts for my PV sites? (2.0)
How can I create alert notifications for my PV system? (2.0)
Admin
How can I change the role of a user and what are the effects? (2.0)
How can I create a subsite for a parent site? (2.0)
What user roles exist in the portal, and what are the differences? (2.0)
