How can I set the check period for the alert system?

The data transmission interval and data delay tell our system when to expect data from the data source and devices, allowing for the generation of accurate alerts.

Description

Data transmission interval: How often the data source sends data files Data delay: The expected timing of the last data point within each file
Examples

Data transmission interval: 2 hours Data delay: 1 hour Our system will expect to receive data every 2 hours, with the data being no more than 1 hour old. If this is not the case, a "No data" alert is triggered.	Data transmission interval: 12 hours Data delay: 30 minutes Our system will expect to receive data every 12 hours, with the data being no more than 30 minutes old. If this is not the case, a "No data" alert is triggered.

A buffer of 15-30 minutes for both values is recommended, to reduce the risk of unnecessary alerts.
If no values are specified, these default values will be used:
Data transmission interval: 24 hours
Data delay: 30 minutes
It can take up to 12h until changes of delay and interval are considered by the alert system.
Our alert system differentiates between 2 alert types: "No data" and "No power". If you want to learn more, please go to How does the alert system work.
Do you want to disable the alert system for an entire site or single devices, you can find more information here: How to disable the alert system for a site or single devices

Log in with your Solytic account.
Select the site which includes the data source you want to set the check period for.
Navigate to Site > Configuration > Datasources
Click on the three dots to open the actions menu for the relevant data source, and select "Edit"
Enter the values for the transmission interval and delay in the fields on the bottom right
Click Update to confirm your changes.
Done!
Please note: It can take up to 12h until changes of delay and interval are considered by the alert system.