Suntrol

Here you will find frequently asked questions about the Suntrol Portal.

• No data in Suntrol Portal
• How can I set up the upload for my output data for the Sunplug eco?
• How can I enter an installer for my system?
• What will change for me as a customer?
• How can I set up the upload for the Kostal PIKO?
• My SUNPAC LiON sends no or incomplete data. What can I do?
• I am unable to upload system images. What limits are placed on them?
• What do I need to pay attention to when setting up or replacing my Internet router?
• My SUNTROL STL sends no or incomplete data. What can I do?
• How can I set up the upload for my output data for the Suntrol eManager?
• Will the SolarWorld app continued?
• Which inverters and data loggers are supported?
• Is it possible to add an additional operator to my system?
• How can I set up the upload for my output data for the SunPac LiOn battery system?
• Why can I not access every service on the Service Platform?
• How can I set up the upload for my output data for the Suntrol STL or Solar-Log or WebBox?
• Why do I see ACCESS DENIED when trying to register a SolarEdge-system?
• How can I set up the upload for the SMA Sunny WebBox?
• How can I set up the upload for my my output data for the Suntrol STL or Solar-Log?
• My KOSTAL PIKO sends no or incomplete data. What can I do?
• How can I subsequently add missing data?
• How does the output monitoring system work?
• How can I delete my system or my account?