FAQ

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FAQ

Solytic 2.0

Solytic 2.0

Here you will find frequently asked questions concerning the new Solytic portal.

First steps

How do I create new sites? (2.0)

How do I create a new data sources? (2.0)

First steps in the Solytic Self-Onboarding process (2.0)

How do I create new users? (2.0)

Data Push

HTTP data transmission meteocontrol Web'Log

How can I connect my site with the SMA Monitoring API and what are the costs related to this? (2.0)

Set-up FTP Push - Sungrow Com 100 (2.0)

Set up FTP-Push - SolarLog Base

Setup FTP Push - PowerDog (2.0)

Set up FTP-Push - Meier-NT ADL-MXSmini (2.0)

Set up FTP-Push - SMA Datamanager M (2.0)

Set up FTP-Push - MeteoControl blue‘log (2.0)

Set up FTP-Push - SMA Sunny WebBox 1 (2.0)

Set up FTP push - Huawei (2.0)

Set up FTP-Push - SMA Cluster controller (2.0)

Set up FTP push - SolarLog (2.0)

Set up FTP push - Fronius (2.0)

Set up FTP push - ABB (2.0)

FTP Push was set up, but why is there no data in the portal? (2.0)

Set up FTP-Push - SMA Sunny Central (2.0)

Set up FTP-Push - SMA Sunny WebBox 2 (2.0)

Setup API Key - SolarEdge (2.0)

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Alert system

How does the alert system work and which alert types exist?

How can I set the check period for the alert system?

How to close multiple alerts at once? (2.0)

Site

How can I set devices from my site to inactive and avoid false alert messages? (2.0)

How can I edit properties from multiple devices simultaneously? (2.0)

How can I download raw data from the portal? (2.0)

How can I compare inverters, MPP's or strings? (2.0)

How are the energy balance values from the "Home" dashboard calculated? (2.0)

How can I add Target vs Actual yield comparison for my sites? (2.0)

How is the availability of my PV site calculated? (2.0)

How is the Performance Ratio (PR) of my PV site calculated? (2.0)

How can I integrate sensor data or satellite irradiance values for my PR calculation? (2.0)

How can I activate satellite irradiance? (2.0)

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General

How can I reset my password? (2.0)

Which data loggers work with Solytic’s Monitoring? (2.0)

Why is no live data displayed in the portal? (2.0)

Why is it not possible to access the portal? (2.0)

Onboarding steps for solar monitoring (2.0)

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Tools

How do I create customized charts for my PV sites? (2.0)

How can I create performance reports for my PV site ? (2.0)

How can I create alert notifications for my PV system? (2.0)

Admin

How can I change the role of a user and what are the effects? (2.0)

How can I create a subsite for a parent site? (2.0)

What user roles exist in the portal, and what are the differences? (2.0)